FAQs: Immersed


What is Immersed: Local to Global Art Sensations?

Immersed: Local to Global Art Sensations brings together four artists who explore immersive environments. Visitors experience four different installations that focus on San Antonio as a place of deep history, local values, and global thinking:

  • Aftermath of Obliteration of Eternity by internationally celebrated Japanese artist Yayoi Kusama immerses the viewer in an enclosed mirrored, seemingly infinite space where a constellation of small lights slowly brighten the space before fading away. Visitors should be mindful if they have sensitivity to small rooms or lighting changes.
  • In an installation created exclusively for Immersed, San Antonio artist Chris Sauter explores links between biology and culture, the present and the primordial, the personal and the universal.
  • Sunset, an unfinished short film by Andy Warhol, offers a contemplative experience as a voice recites lines of poetry during a static shot of a setting sun.
  • Shadow Monsters by Philip Worthington turns visitors into fantastical beasts through an interactive projection. Become part of the sculpture through a fun, participatory experience.

Ticketing for Immersed

When purchasing Museum tickets and reservations for Immersed, visitors will select a timed entry. There are a limited number of timed reservations to enter Immersed. Similar institutions with a Kusama installation in their exhibitions have been extremely popular and timed reservations help enhance the visitor experience.



Ticketing and Timed Reservations

Do McNay Members need an Immersed reservation?

  • Yes. Members must have a timed reservation for Immersed. The first visit is free of charge, and any subsequent visits are $10 for Members at the following levels: Individual, Dual/Family, Supporting, Contributing, and Sustaining.
  • Members at Patron level and above can make a timed reservation free of charge for all visits.

What is a timed Immersed reservation?

  • A timed reservation for Immersed ensures entry to the exhibition at a particular date and time.
  • It includes one Kusama Pass to enter Aftermath of Obliteration of Eternity, which you will receive when you enter Immersed.

How do I purchase Museum tickets and make reservations for Immersed?

  • We strongly encourage guests to plan their visit in advance at mcnayart.org or by calling Megan Solis at 210.805.1756 or Sandie Krywoszej at 210.805.1772 during business hours, Monday - Friday 9:00 am - 5:00 pm. Guests can make reservations at the front desk, depending on availability.
  • Large parties of ten or more must call Visitor Services to make reservations at 210-805-1783.
  • Non-members are required to purchase a $20 general admission ticket and make a timed reservation. The general admission ticket includes entrance to the Museum and a timed reservation to Immersed.
  • Members can make a timed reservation free of charge for their first visit. Subsequent visits to Immersed are $10 for Members at the following levels: Individual, Dual/Family, Supporting, Contributing, and Sustaining.
  • Members at Patron and above levels can make a timed reservation free of charge for all visits.

When are tickets and timed reservations available for Immersed?

  • McNay Members and the general public may make reservations for the remainder of the show. The exhibition is on view through September 2, 2018.
  • Reservations for September 2 are on a first come, first served basis on the day of.

When should I arrive? Should I show up exactly at my reservation time?

Please plan to arrive 20 minutes before your reservation time to check in with Visitor Services. If your reservation is for 10:00 a.m., when the Museum opens, you do not need to arrive early, but there may be a line at the Visitor Services desk.

Do I have to buy an admission ticket during free general admission times (H-E-B Free Thursday from 4:00 to 9:00 p.m., Dickson-Allen Foundation Free First Sundays, Free First Weekends for Bank of America cardholders) in order to see Immersed?

If you make an Immersed reservation during a free general admission time, you will still need to pay a $10 special exhibition fee. You can pay at the Visitor Services desk when you arrive to check in.

How many Immersed reservations are available each day?

  • There are 100 reservations available each hour.

Can I purchase tickets and make a reservation the same day at the museum?

  • Drop-in visits are always welcome. Drop-in reservations may be made at the Visitor Services desk if reservations are available.

What benefits do McNay Members have?

  • McNay Members have access to early reservations and can visit the exhibition for free the first time. Members at the Patron level and above may visit the exhibition for free for the run of the exhibition.
  • Members are invited to the Members First Look, Members Preview ($25), and Members-only Last Look. Additional Member viewing opportunities will be announced during the run of the exhibition.
  • Members at Patron level and above are also invited to the Patron Gallery Talk.

How do I change my Immersed timed entry?

  • Please contact us to change your reservation. Call Megan Solis at 210.805.1756 or Sandie Krywoszej at 210.805.1772 during business hours, Monday - Friday 9:00 am - 5:00 pm.
  • Reservation changes require 48 hours notice.
  • Due to popularity, a new reservation is not guaranteed on the same date.

What do I do if I miss my reservation?

  • Due to the timed nature of the experience, if you’ve missed your timed reservation you need to reserve a slot for a different time that day, if available, or make a new reservation for another day.
  • No museum admission refunds or exchanges are issued if a timed Immersed reservation is missed. If there are additional reservations available the day of your visit, you can purchase a new ticket and reservation.
  • If the Kusama installation is closed for maintenance or repair during your visit, you are able to make another reservation without paying full admission. Please visit the Visitor Services desk to make arrangements for a complimentary visit on another day and time.

Still have questions?

  • Call Megan Solis at 210.805.1756 or Sandie Krywoszej at 210.805.1772 during business hours, Monday - Friday 9:00 am - 5:00 pm.

Experiencing Yayoi Kusama’s Aftermath of Obliteration of Eternity

When do I need to arrive?

  • Plan to enter the Immersed exhibition at the entry time you reserved.
  • You enter the line for the Kusama installation once you are in the Immersed exhibition.

How much time can I spend in the Kusama installation?

  • The experience inside Aftermath of Obliteration of Eternity is designed to last one minute.

How many people can enter the Kusama installation? Why can’t my whole family/group go in together?

  • The artist designed the experience for Aftermath of Obliteration of Eternity for two people at a time.
  • If you are a single visitor, you may be paired with another single visitor for your experience.

Do children require timed entry reservations for Immersed? Are there age restrictions for entry?

  • Each person entering the Immersed exhibition must have a timed entry, including children regardless of age, or children held or in a carrier.
  • Children and teens 19 and under are free, but still need a reservation.
  • Due to the nature of the Kusama installation, an adult must accompany each child under the age of 12 (or in seventh grade) into the installation.
  • Adults are allowed one entry per timed reservation.
  • An adult in your party must supervise any children waiting for entry into the installation.

Can I take photos or videos in the Kusama Installation?

  • Yes. Photography is allowed throughout Immersed, including the Kusama installation.
  • Flash, tripods, monopods, and selfie sticks are prohibited in the installation and in all McNay galleries.

Is the Kusama installation wheelchair accessible?

  • Only non-motorized wheelchairs can access the installation. Non-motorized wheelchairs are available for visitors if needed.

Can a stroller be taken into the Kusama installation?

  • Yes, single strollers are permitted, but the installation cannot accommodate large or doublewide strollers.

How many times can I go into the Kusama installation with my Immersed reservation?

  • Your Immersed reservation includes one entry into the Kusama installation. You will receive one Kusama Pass for your reservation time when you enter Immersed.
  • Visitors can experience the remainder of Immersed at their leisure. No re-entry is allowed after exiting the exhibition.