FAQs

Find the answers to frequently asked questions.

For your safety and viewing experience, the McNay will be offering timed-entry reservations to ensure a comfortable visitor capacity inside of the exhibition. While reservations may be filled, limited entries for walk-ins can be booked at the front desk.
After you make your timed entry reservation to Dreamland, an admission ticket is still needed for entry to the exhibition. Please check-in at the front desk and show your time reservation to purchase your ticket.
We recommend all visitors make their reservations in advance. You can make reservations by clicking here.
If you need assistance in booking a reservation, please call the front desk at 210.824.5368
Please plan to arrive at least 15 minutes before your reservation time to allow for parking and ticket purchasing.
If you are running late, need to reschedule or need to cancel a reservation you may do so through your notification link or call the front desk at 210.824.5368
As a benefit, Members will be able to skip the line and have expedited access into the exhibition.
Please contact the front desk at 210.824.5368 with questions.

Do McNay Members need to purchase an admission ticket for Dreamland?

- No, Members enjoy unlimited FREE visits to the McNay, including Dreamland. However, you will still need to check in at the front desk.
- Not a Member? Join here!