McNay Membership FAQ’s

Membership FAQ's

If you have questions about the policies listed below, please contact the McNay Membership Office at 210.805.1756 or at membership@mcnayart.org

Our office hours are Monday through Friday 9am- 5pm


PURCHASING A MEMBERSHIP

How do I join or renew my membership?

ONLINE - Purchase or renew your membership online

MAIL - Print this form and mail to:

McNay Art Museum 

6000 North New Braunfels Avenue

PO BOX 6069

San Antonio, TX 782009

CALL - 210.805.1756

VISIT - Sign up at the Visitor Services desk located in the AT&T Lobby

Can I apply the cost of admission towards a membership?

Yes! The cost of your admission can be applied towards a membership during your visit. Proof of purchase is required, redeem at Visitor Services.


Is my membership tax-deductible? 

Yes! The tax deduction depends on the level of membership. Individual through Sustaining level membership are 100% tax deductible. For information on higher levels, check out our Patron Program.


Is my membership refundable?

The McNay Art Museum cannot refund memberships. Specific questions about this policy can be addressed by calling 210.805.1756.


Can I give a membership as a gift?

Yes! You may purchase a gift membership online, through the mail, by calling 210.805.1756 or visiting our museum admissions desk.


Do Dual/Family level and above members have to live in the same household?

Dual/Family or higher level members do not have to live in the same household. However membership cards and Impressions will be mailed to one address only.


There are three adults in our family – which level of membership should we purchase?

Patron and above level membership allow for two adults plus two guests.

We do not offer any lower level membership levels that accommodate three adults. If you have a third adult in your household you may consider purchasing an Individual level membership for the third member.


I received Guest Passes with my membership renewal – how do these work?

The Member for a Day passes and FREE Guest Passes are good for one visit to the museum. These passes cover general admission and special exhibitions only. They are not valid for members-only events. For further questions please call 210.805.1756.


I am a business owner, can I purchase a membership in my Business’s name?

Yes! We offer Business Partner and Corporate Partner Memberships. For specific questions please call 210.805.1755.



MEMBER BENEFITS

What are the benefits of being a McNay Member?

Check out all the McNay Member benefits here!


What membership levels are available?

See all the membership levels here and choose the level that works best for you!


Does the museum offer student, senior, or military memberships?

The McNay Art Museum does not offer student, senior, or military memberships at this time. For a complete list of levels and benefits, click here!


How long does a membership last?

Memberships last for one full year. For example, if you buy a membership in January your membership will expire January 31st the following year. However, we do offer 2-year membership that can be purchases on our online form.


Can I upgrade my membership to a higher level?

Yes! You can upgrade you membership to a higher level at any time by calling 210.805.1756.


VISITING THE MUSEUM

Do members need to pay admission for special tickets to featured exhibitions?

No – admission for special exhibitions is a benefit of your membership! Members are always free!


Can I use my membership on a Field Trip or Group Visit?

Yes! You may use you membership on a field trip or group visit. For more information on Field Trips and Group Visits please call 210.805.1768.


My McNay membership includes reciprocal programs. How can I visit museums included in my reciprocal programs?

When you arrive to your destination, present your active membership card with the museum with the appropriate reciprocal stickers at the Visitor Services desk. Because you are a member of the McNay, other museums are not able to verify your membership status. Your active membership card with the reciprocal stickers are necessary for admission. It is highly recommended that you call the museum you plan to visit ahead of time to verify their participation in reciprocal programs.

If a McNay member and are unsure whether you are enrolled in Mod/CoTRMROAM, or NARM, please contact us at 210.805.1756 or membership@mcnayart.org.

If you are a member of another museum that provides reciprocal benefits to the McNay, you must present an active membership card from your issuing museum with the appropriate reciprocal stickers. We are unable to verify your membership status and your reciprocal stickers are necessary for admission. Reciprocal members receive free admission to the McNay and ticketed exhibitions, plus 10% off at our Museum Store. If you are not a McNay member and are unsure whether you are enrolled in Mod/Co, TRM, ROAM, or NARM, please contact your issuing museum.


How can I register for lectures and family programs?

To register for lectures and family programs, please contact the education department at 210.805.1768. For a list of activities check out the McNay Calendar of Events!



MEMBERS-ONLY EVENTS

Can I bring guests to Member-Only Events?

Individual level members may not bring guests. Dual/Family and above memberships admit two adults.


What are McNay Member Previews?

McNay Member Preview receptions are exclusive opportunities to view our featured exhibitions before they open to the public. Enjoy hors d’oeuvres, cocktails, and conversations with curators. McNay Members Previews are $25 per person.


I didn’t make it to the McNay Members Preview is my admission refundable?

Pre-paid admission is non-refundable. If you are unsure whether or not you can attend the McNay Member Preview you may purchase tickets at the door at no additional cost. For special circumstances, please call 210.805.1756.


What are Members-only First Look and Last Look?

We invite members to join us for an afternoon First Look and Last Look of each featured exhibition. There will be pop-up presentations and light refreshments. No reservations are necessary, but your membership card is required for admission.


How do I find out about these events?

We mail you invitations and send email reminders for all of our member events. To see what’s coming up check out our Membership page, or the Calendar of Events in your Impressions members’ magazine.



MEMBERSHIP MATERIALS

What should I do if I lose my membership card?

If you lose your card, contact the McNay Membership Office at 210.805.1756 for a replacement. We reserve the right to limit the number of times member cards will be replaced per year.


When will I receive my membership cards?

Whether you are new or renewing, you will receive your cards in the mail within 10-14 business days from the date of purchase – including gift memberships.


I haven’t received my membership cards yet,  what should I do?

If you do not receive your membership cards in the mail within 10-14 business days from the date of purchase, please call 210.805.1756 or email us at membership@mcnayart.org.

I already renewed my membership, why am I still getting renewal notices?

Due to processing time, your payment and renewal notice may have crossed paths in the mail. To confirm that we have received you membership payment, please call us at 210.805.1756 or email us at membership@mcnayart.org.